The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related ITEMS UFS infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling mission success. We seek to build a team of system administrators who can perform multiple functions. We understand that people have specialties, but seek people open to cross training and willing to apply their skills in multiple areas.
Implementation Job Description and Duties:
A person willing to take on new challenges.
Provides assistance concerning the use of computer hardware and software, including printing, and installation for enterprise individuals or organizations.
May be expected check network systems and assist customers at their designated location.
Ensures a timely process through which problems are resolved and proper follow up steps taken.
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Provides tier one support to end users for either PC or hardware.
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
Develops technical solutions to complex problems which require the regular use of ingenuity and creativity.
Applies extensive technical expertise, and has full knowledge of other related disciplines.
Work is performed without appreciable direction.
Exercises considerable latitude in determining technical objectives and approaches to assignment.
Completed work is reviewed from a relatively long-term perspective, for desired results.
Guides the successful completion of major programs and may function in a project leadership role.
Erroneous decisions or recommendations would typically result in failure to achieve major organizational objectives.
Represents the organization as the prime technical contact on contracts and projects.
Interacts with senior external personnel on significant technical matters often requiring coordination between organizations.
Qualified individuals will have experience in one or more of the following areas:
Desktop Image Management
Virtual Desktop Infrastructure (VDI) Support Services
Home Directory and Profile Support Services
Print, Fax and Scan Support Services
Unified Communications Support Services
E-mail Support Services
Desktop Software Support Services
Desktop Entity Support Services
Directory, Authentication and Account Mgmt- O&S - Expanded 12x5
Domain Name Services
Dynamic Host Configuration Protocol (DHCP)
Patch Management (Windows)
Operations and Support:
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Perform regular security monitoring to identify any possible intrusions.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
Perform regular file archival and purge as necessary.
Create, change, and delete user accounts per request.
Provide Tier II & III/other support per request from various constituencies. Investigate and troubleshoot issues.
Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
Maintain operational, configuration, or other procedures.
Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
Create and maintain documentation to help train employees resolve day to day issues and knowledge transfer.
Identify and execute process improvements and other enhancements that improve operational efficiency.
Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues.
May resolve problems within established practices.
Education & Experience:
Requires high school diploma or equivalent and 5+ years of prior relevant experience.
Effective October 1, in order to enter Leidos facilities in the US and to attend Leidos business events outside our facilities, employees will be required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. Effective January 18, 2022, all Leidos employees must be fully vaccinated (2 weeks past final dose) unless they are entitled to a legal accommodation. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.