To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

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Job #: R-00068888
Location: Stuttgart, BW
Category: Customer Support
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: 24/7 12 Hour Shift Pattern
Potential for Telework: No
Clearance: Secret
Referral Eligibility: Eligible
Referral Bonus Amount: $5000
Group: Defense

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Description

Job Description:

Are you interested in continuing your IT career in Europe in a mission focused environment?


The Leidos Defense Group has a career opportunity for a Computer Support Administrator, based in Stuttgart, Germany.

PROGRAM SUMMARY:
This program provides critical Communications and Information Technology Services to support U.S. Africa Command, U.S. European Command, Combined Joint Task Force - Horn of Africa, Southern European Task Force, and associated staff elements and organizations.  It provides our war fighters support in their mission to keep threats and vulnerabilities as low as possible by ensuring their computer network is stable, undisrupted, secure and will require some OCONUS travel.

PRIMARY RESPONSIBILITIES:
•Maintain, analyze, troubleshoot and repair personal computer systems, hardware, software, computer peripherals, mobile devices, printers and AV equipment. 
•Assist employees via remote access, phone, or in person. May also mentor or train other Computer Support Administrators. 
•Have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity.  
•Work in dynamic fast paced environments that require team interaction and coordination of efforts.
•Interface with both client managers and system users.
•Support systems and applications on a geographically dispersed Windows 10 Enterprise network.
•Troubleshoot and resolve complex issues and work with other teams to identify root cause and resolution.
•Remove old equipment and performing data migration to new machines.
•Implementation and administration of infrastructure services like FTP, IIS, DNS, DHCP, and GPOs.
•Create and maintain thorough documentation for all desktop solutions and troubleshooting instructions in the Knowledge Databases.
•Work with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
•Analyze and make recommendations for hardware and software standardization.
•May be required to provision and maintain mobile devices (NIPR, SIPR).  Selected candidates may supervise Computer Support Administrator teams.
•Provide remote support and/or travel to customer sites as required.

CLEARANCE REQUIREMENT:
•Must hold an active Secret security clearance.

BASIC QUALIFICATIONS:
•BA/BS + 3 years recent specialized or AA/AS + 7 years recent specialized or 11 years of recent specialized experience.
•Microsoft MCSA or Microsoft 365 Certified: Fundamentals
•CompTIA Security + (IAT Level II or greater), current.
•TESA Eligible.


PREFERRED QUALIFICATIONS:
•ITIL v3 - Foundation.
•Automation using Microsoft PowerShell, VBScript, or batch files.
•Adaptable to changing circumstances and operational needs.
•Experience working with basic networking and supporting Cisco Routers and Switches
 

Why join us? Perks include:
• Paid relocation to/from OCONUS location
• Overseas living allowance(s) - HOLA and COLA
• Foreign Earned Income Tax Exemption 
• Benefits package including medical, dental, vision insurance; paid time off; 401k with company match; etc.
• Base access (Exchange, dining, post office, commissary access, etc.)
• Thriving Expat Community to discover Italy, Europe and more!

Leidos Defense Group provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyber space for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions. To explore and learn more, click here!

If you know someone who may be a good fit, refer them to us! Your referral could get you a one-time referral payment of $5,000. More details here.

CITS3

External Referral Eligible

Pay Range:

COVID Response

Effective October 1, in order to enter Leidos facilities in the US and to attend Leidos business events outside our facilities, employees will be required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry.  Effective January 18, 2022, all Leidos employees must be fully vaccinated (2 weeks past final dose) unless they are entitled to a legal accommodation. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC. 

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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