To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00069988
Location: San Antonio, TX
Category: Systems Administration
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance: ADP2 / IT2
Referral Eligibility: Ineligible
Group: Health

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Description

Job Description:

Leidos has an immediate need for a Systems Operator at Brooke Army Medical Center at Ft. Sam Houston Texas.

Under close supervision you will perform first line technical support to AHLTA/CHCS customers with questions regarding account administration, distribution of software and documentation, applications, system, and network status. May answer simple technical or functional questions and perform minor troubleshooting regarding use of CHCS and AHLTA. Use established detailed guidelines and assist higher level technicians with on-site installations.  Provide support to users in helping them navigate/use software applications and troubleshoot/resolve problems. If unable to handle requests, collect and document necessary information for the appropriate specialist, higher level personnel or tiered support.  Follow detailed administrative procedures and processes and support requests accurately and in a timely manner.  Acquire and maintain knowledge of existing MHS clinical systems and new systems in order to provide accurate assistance. Attend training sessions as required (DoD, Service, MTF, and/or Corporate) and participate in special projects/data calls as required.


Site Administration Tasks to include 

  • AHLTA/CHCS, DII System administration
  • scheduled backup Support System Upgrades (Hardware / Software / Firmware)
  • Assist System Engineering with monitoring  
  • System Performance  and  Management of identified  bottlenecks 
  • Assist Software Engineering / TIER III with resolution of data integrity issues. 
  • Maintain MHS approved interfaces between MHS IT Systems (CHCS/AHLTA) in coordination with primary vendor Provide onsite support for testing, evaluation and implementation of new customer approved CHCS/AHLTA system enhancements
  • Provide Reporting and Documentation (Data calls, Downtime, MICCB, FSW updates) Plan, coordinate, and participate in major system events Perform technical escalation Log Remedy tickets with the DHA GSC as required for support of CHCS/AHLTA issues which cannot be resolved locally. Provide follow-up to onsite customers of DHA GSC Remedy tickets in an open status. Support special projects Other duties as assigned directly support CHCS/AHLTA

Education and Experience:

  • High school diploma or equivalent and less than 1 year of prior experience.
  • Successful completion of an ADPII security clearance investigation prior to your start date with Leidos.  
  • Meet the DOD 8570 certification requirement by obtaining and verifying your Security + certification prior to or within 6 months of your start date.

Pay Range:

COVID Response

Effective October 1, in order to enter Leidos facilities in the US and to attend Leidos business events outside our facilities, employees will be required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry.  Effective January 18, 2022, all Leidos employees must be fully vaccinated (2 weeks past final dose) unless they are entitled to a legal accommodation. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC. 

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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