To our valued Leidos candidates:

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Job #: R-00070049
Location: Juffair, BH
Category: Field Services
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Standard Plus On Call
Potential for Telework: No
Clearance: Top Secret
Referral Eligibility: Eligible
Referral Bonus Amount: $5000
Group: Defense

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Description

Job Description:

The Defense Group of Leidos has an exciting opportunity for a Field Service Specialist to support efforts for the OCONUS Enterprise Network (ONE-Net) portion of the Service Management, Integration, and Transport (SMIT) contract located in Manama, Bahrain.

Why join us?

Bahrain is an island country in the Persian Gulf with an amazing food, shopping, and adventure scene. If you want great food, you can find meals from every part of the world and choose to enjoy it at the amazing restaurants or in the comfort of your own home –as most things can also be delivered.

If you love brunch, you will find a new place every weekend.

If you enjoy shopping, you’ll enjoy the countless malls and souqs to get items from around the world!

If looking for fun and adventure, you can go scuba diving, head to the water park, check out the F1 Race Track, catch an MMA event, or hit the dance floor as you enjoy the amazing nightlife.

This island Kingdom is also right in the center of Europe, Asia, and Africa.

It would be no hardship to do a long weekend in the neighboring countries, as well as affordable to tick your travel bucket lists for the rest of the world.

Work perks include:

  • Paid relocation to/from OCONUS location 

  • Overseas living allowance(s) and other OCONUS pay 

  • Foreign Earned Income Tax Exemption  

  • Benefits package including medical, dental, vision insurance; paid time off; 401k with company match; etc.  

  • Base access (Exchange, post office, MWR, etc.) 

  • Thriving Expat Community 

SMIT is the largest IT services program for the Navy; inclusive of cybersecurity services, network operations, service desk, and data transport.

Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

Field Services Support consist of on-site touch labor to support moves, adds, changes, or correct customer and/or system problems and requests.

Field Service Support Specialist will provide direct customer support to include network infrastructure, desktop computers, printer and multifunction devices, and mobile devices.

Primary Responsibilities

  • Provide direct customer support for user based hardware and software related issues

  • Reimage and configuration of user workstations

  • Perform on-site maintenance, installations/ de-installations/ relocations, and configuration of end user equipment to include workstations, printers, and other peripheral devices

  • Provide configuration and service support for mobile devices

  • Provide basic systems administration support on a Window server environment

  • Perform software installation utilizing Microsoft SSCM

  • Perform basic network device and interface troubleshooting

  • Support technical refresh of hardware and software

  • Utilize Remedy customer service management system

  • Create and maintain standard operating procedures and other standard documentation

  • Provide on-call support as needed to respond to urgent/ VIP related issues

Basic Qualifications

  • US Citizenship and a DoD Top Secret Clearance

  • High School Diploma / GED

  • 5 years of previous experience in the Information Technology field

  • Compliant with DoD 8570 IAT Level II (Security+, CCNA Security, etc.)

  • Possess at least one OS certification (MTA, MCP, MCSA, MCSE, etc.)

Preferred Qualifications

  • MCSA/MCSE

  • ITIL Foundation v3 or v4

  • Possess at least one Network certification (CCNA, etc.)

  • Demonstrated hands-on expertise networking technologies and data centers

  • Ability to manage globally distributed 24x7 operations to include short-notice travel in response to emerging operational issues

  • Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings

Pay Range:

COVID Response

Effective October 1, in order to enter Leidos facilities in the US and to attend Leidos business events outside our facilities, employees will be required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry.  Effective January 18, 2022, all Leidos employees must be fully vaccinated (2 weeks past final dose) unless they are entitled to a legal accommodation. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC. 

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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