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The Defense Group of Leidos is anticipating a Telework opening for a Quality Assurance Engineer to work on a Development IT Services program to minimize and prevent overall nonconformance to specifications, standards, and customer expectations for services rendered in the most effective and efficient manner in support of the contract. The Quality Assurance Engineer will ensure the processes, systems, and mechanisms by which all elements of performance measurement work together to provide a framework for linking performance requirements to strategic objectives, business plans, and the organizational mission. Additionally, the Quality Assurance Engineer will lead the evaluation of performance based on the measures captured in Service Level Management plans, the Quality Assurance Surveillance Plan (QASP), Contract Data Requirements Lists (CDRLs), Performance Requirements (PRs) and Key Performance Indicators (KPIs). The Quality Assurance Engineer will conduct internal service process audits against the program documentation and Leidos command media. Findings from the audits will be analyzed via root cause analysis. The corrections and corrective/preventive actions will be documented and trends will be analyzed. Support will be provided for preparation, readiness, and conduct of external assessments for CMMI and ISO 9001:2015.
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Leidos Defense Group provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions.
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Responsibilities include, but are not limited to providing guidance and oversight of the following Quality Assurance and Performance Analysis and functions:
Develop Quality Plans to establish a sound Quality Management System within which the program is to operate.
Conduct quality audits to ensure compliance to customer requirements, program plans/procedures and Leidos command media.
Establish metrics to measure performance.
Identify and manage an overarching understanding of dependencies that could potentially affect metrics.
Review product and service deliverables and conduct code inspections.
Establish and maintain processes to continually improve the effectiveness of meeting performance metrics.
Provide Quality oversight with varying levels of status on all performance related activities and functions.
Initiate timely root cause analysis and corrective/preventive action assignment for all nonconformities, services, or deliverables that do not meet customer defined standards.
Required Experience, Skills, and Education:
Bachelor's degree in a related field with 4 or more years of relevant experience; or a Master's degree in a related field with 2 or more years of relevant experience. Additional years of relevant experience and or DoD specific experience accepted in lieu of a degree.
Experience leading all Quality activities involving performance requirements compliance with applicable contract requirements, conducting performance audits and reviewing/analyzing data, deliverables, and documentation.
Data analysis experience including extraction, transformation, loading, and running reports and queries of associating performance data and metrics against applicable service level requirements.
Ability to assist the Quality Assurance department in the development and implementation of procedures and plans (e.g. QA Plan, QA Surveillance Plan [QASP] corrective action plans) for assuring quality products and services in an agile environment.
Preferred Experience, Skills, and Education:
Masters degree in a related field with 2 or more years of relevant experience.
CMMI-SVC and CMMI-DEV implementation.
ITIL v3 Foundation Level Certification.
Quantitative analysis experience.
Currently possess a DoD Secret security clearance or higher.
Pay Range:Pay Range $65,000.00 - $100,000.00 - $135,000.00
In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
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Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.