The Defense Group of Leidos has an AV/VTC opportunity in Vicenza, Italy on the CITS III Program.
This program provides critical Communications and Information Technology Services to support U.S. Africa Command, U.S. European Command, Combined Joint Task Force - Horn of Africa, Southern European Task Force, and associated staff elements and organizations. It provides our war fighters support in their mission to keep threats and vulnerabilities as low as possible by ensuring their computer network is stable, undisrupted, secure and will require some OCONUS travel.
•Must have an active TS/SCI security clearance.
•Schedule VTC sessions in conferencing bridges, debug the inter-operation of VTC bridges and end points, as well setting up, maintaining and troubleshooting AV equipment (displays, microphones, sound boards).
•Install, configure, and maintain VTC endpoints.
•Install and configure VTC applications, system software and upgrades.
•Troubleshoot and repair hardware and network connectivity issues.
•Remove old equipment and performing data migration to new machines.
•Support AV requirements for Command events and ceremonies.
•Assist employees via remote access, phone, or in person.
•May also mentor or train other VTC Technicians.
•Requires excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity.
•Customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of resources.
•Operate, monitor and manage all networked AV systems to include AV routing matrix, integrated computer systems, network infrastructure, lighting, and associated peripherals.
•Develop, maintain, and update VTC Control Devices. As time allows, support the various VTC rooms throughout their Area of Responsibility.
•Conduct user training, provide status briefs, develop, update and maintain SOPs and operational guides on conference room AV systems.
•Provide remote support and/or travel to customer sites as required.
•BA/BS + 3 years recent specialized or AA/AS + 7 years recent specialized or 11 years of recent specialized experience.
•Thorough knowledge of AV/VTC hardware, software and network connections.
•Active CCNA Certification.
•CompTIA Security + (IAT Level II or greater).
•Experience with Cisco Routers and Switches.
•Experience with Video Teleconferencing (VTC) systems and networking.
•Cisco Collaboration Certifications.
•ITIL v3 – Foundation.
•CTS (Certified Technology Specialist).
•Understanding of Department of Defense Military standards.
•Experience working with basic networking to include foundations of Cisco Routers and Switches.
•Experience with DoD IT security requirement.
Why join us? Perks include:
• Paid relocation to/from OCONUS location
• Overseas living allowance(s)-HOLA and COLA
• Foreign Earned Income Tax Exemption
• Benefits package including medical, dental, vision insurance; paid time off; 401k with company match; etc.
• Base access (Exchange, dining, post office, commissary access, etc.)
• Thriving Expat Community to discover Italy, Europe and more!
External Referral Eligible
In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.