Leidos is seeking a Task Supervisor to join our Washington, D.C. team. This first line supervisor reports to the Project Manager and is responsible for carrying out a variety of operational and technical assignments in support of the Complaint Resolution process. This includes performing legal research, gathering, preparing, and summarizing relevant materials for use by attorneys and other legal counsel, as well as maintaining case files, indexing and tracking documents, and responding to citizen correspondence and telephone calls.
Main Duties include:
Supervises and directs Analysts and/or other clerical/administrative staff
Perform and supervise operational and administrative assignments in support of senior executive office
Gather, collect, record, track, and verify data and information from multiple sources.
Compile, review and analyze complaint data.
Perform evaluation, triage, and prioritization of incoming complaint cases
Independently reviews and analyzes a high volume of alleged HIPAA compliance violations including access, health information privacy, and security and provides initial recommendations for addressing those complaints
Schedule meetings, answer phones, file documents, maintain calendar for senior government officials, and provide back-up support to other front office staff.
Assists in the design and development of procedures for tracking, controlling and managing case work
Perform other tasks in support of OCR’s complaint resolution process
Bachelor’s degree and up to 2 years’ related work experience
Experience reviewing and analyzing documents
Ability to make quick, reasoned decisions
Excellent written and oral communications skills (i.e. Expertise in legal research, including use of LexisNexis and Westlaw, or equivalent, writing, and analytics)
Strong knowledge of office and network environments
Expertise in Excel, Word, PowerPoint, Microsoft Suite
Knowledge and experience with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
Litigation support experience
High attention to detail
Excellent organizational skills
Experience working with high level officials in the public sphere
Ability to absorb substantial subject matter, think independently, apply law to fact, and offer measured responses to the general public
Demonstrated ability to work independently and with minimal supervision in a team environment.
Excellent writing skills and oral communication skills.
In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.