To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00071617-OTHLOC-PL-2D1929
Location: New Orleans, LA
Category: Systems Administration
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: Yes, 100%
Clearance: None
Referral Eligibility: Ineligible
Group: Civil

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Description

Job Description:

Leidos is seeking a Smart Grid Application Engineer to operate and manage Smart Grid Advanced Metering Infrastructure applications, interfaces and web portal systems in support of utility industry clients.

This REMOTE position is ideally suited for candidates residing in/near Denver, CO, Lansing, MI, or New Orleans, LA but all qualified candidates residing anywhere in the U.S. will be considered.
 
Responsibilities:

  • Provides Advanced Metering Infrastructure (AMI) technical and product support

  • Manage application and system performance, status reporting and problem escalations

  • Test and manage implementation & integration of AMI device firmware and server software

  • Analyze and resolve production system faults

  • Manage small projects and assist with project startup activities

  • Analyze and resolve AMI alerts, events and statuses

  • Coordinate with clients on documenting issues, vendor activities and following implementation procedures to ensure compliance with specifications

  • Partner with clients on the status of production outages and resolution strategy

  • Analyze root cause production outages and provide resolution strategy 

  • Troubleshoot software application issues quickly and effectively

  • Manage new meter installation transaction monitoring

  • Manage AMI schedule collection for service level agreement compliance

  • Develop and maintain knowledge base information, application documentation and procedure

  • Manage file system archiving & retention policies

  • Ensure that work complies with Leidos’ Standard Operating Procedures (SOPs), systems development life cycle methodology, policies, standards and procedures 

  • Support On-call support on a rotating schedule for a 24/7/365 operation in addition to daily support assignments

  • Respond to service desk tickets and automated alert 

 
Qualifications:

  • Bachelor of Science or equivalent experience and 2+ years of experience. Computer Science, Engineering, MIS or Business majors preferred.

  • 2 to 5+ years of experience working on or with technical teams

  • 2 to 5+ years of managing small projects

  • 3+ years of application support experience

  • Experience in the Utilities industry, Meter Data Management Systems and AMI systems helpful

  • Experience with web-services desired

  • Customer service oriented; must possess attention to detail and a sense of urgency

  • Solid understanding of IT technology (networking, databases, applications, hardware, etc.) 

  • Experience working in a service desk environment, electric, water or gas utility experience, technical or engineering backgrounds and demonstrable problem solving skills are all viewed favorably. 

  • Ability to resolve problems requiring technical knowledge and communicate the solution effectively to peers and management

  • Self-starter with ability to perform work independently with little or no supervision on projects of moderate complexity

  • Ability to multi-task and effectively prioritize within a high volume/time sensitive environment

  • Knowledge of systems methodologies, design, and implementation

  • Analytical skills and problem solving techniques

  • Working knowledge of ITIL principles and best practices

  • Work well within a team environment and individually with minimum supervision

  • Possess excellent written, communication and interpersonal skills

No two career paths will ever look the same. At Leidos, we know the most talented and diverse engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

Protect yourself and your family with the benefits of working for a world-class employer.  When you join Leidos, you join a Fortune 500 company and one of Ethisphere Institute’s “World's Most Ethical Companies.”

                                                                            

Pay Range:

Pay Range $60,450.00 - $93,000.00 - $125,550.00

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COVID Response

In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC. 

About Leidos

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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