Description
Job Description:
UNLEASH YOUR POTENTIAL
Leidos are a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
Are you ready for your next career challenge?
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety and security, and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
https://www.leidos.com/company/global/uk-europe
We are looking for a Service Designer to join Leidos.
If this sounds like the kind of environment where you can thrive, keep reading!
Key Responsibilities:
Analyse and understand project goals, business requirements and the customer environment
Define and develop Use Cases to support Orchestration workflows
Develop future state Orchestration workflows that support business processes aligned with ITIL best practice principles
Collaborate with Leidos Engineering stakeholders to integrate low level procedures
Identify and agree internal and external process interfaces
Analysis of the processes to identify change impacts and identify appropriate methods for handling those impacts as part of the overall process implementation plan
Develop and document procedures underpinning the processes
Develop and document business process test cases
Provide support for the business process testing elements of the test cycle
Develop process implementation plans
Identify process measures and mechanisms for process performance reviews
Ensure that all documentation is governed and signed off by the required Authority
Ensure that all work is performed in accordance with the Project Plan
Ensure that all documentation is provided in a timely manner and meets the required quality levels of the project/programme
Report to the Service Architecture Capability Lead
Key skills:
Certified ITIL v3/4 Foundation
Experienced in Business Process Modeling Notation (BPMN) would be beneficial.
Clearance for Role SC
Pay Range:
#Remote
Covid Guidance
In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
About Leidos
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
