To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00075115
Location: Remote, United States
Category: Proj and Prog Management
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Shift: Day
Potential for Telework: Yes, 100%
Clearance: ADP2 / IT2
Referral Eligibility: Eligible
Referral Bonus Amount: $1000
Group: Health

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Job Description:

Serve as a Deputy Program Manager (DPM) for the TRICARE Overseas Program (TOP) responsible for administrative management of the Beneficiary Service Representatives (BSRs) located throughout Europe. This position will report to the Program Manager PM).


  • Administrative management of TRICARE BSRs located in Europe focusing on but not limited to time-charging management, performance management, HR related issues/activities, onboarding activities specific to the various sites, and coordinating coverage for planned/unplanned absences.
  • Shares BSR management responsibility with Prime Contractor Country Leads who will be responsible for the day-to-day operational management for BSRs.
  • Approve time off requests, manage and plan BSR coverage to accommodate vacancies, leave requests, and call outs ensuring on-site coverage as required.
  • Communicate BSR coverage plans and staffing status for vacant positions to the Prime Contractor.
  • Manage performance expectations and feedback from site personnel and Prime Contractor
  • Conduct mid-year reviews and annual performance evaluations.
  • Serve as the hiring manager for BSR staff, conduct interviews, and make hiring determinations.
  • Contribute to reports/deliverables, and track metrics or other information.
  • Identify opportunities for improvement and collaborate with the TOP management to determine if the improvements can be implemented.
  • Work closely with TOP management to escalate human resources, contracts, and legal issues within Leidos as required.
  • Complete all responsibilities and duties in accordance with the Health Insurance Portability and Accountability Act (HIPAA) guidelines to include proper handling of Protected Health Information.
  • Complete on a timely basis and comply with all required customer HIPAA, Leidos, and other training.
  • Responsible for various SOPs, Job Aids, and ad hoc reports as needed.
  • Other duties as assigned
  • Reports to the Deputy Program Manager
  • US Based, remote 100% position, with some travel (0-25%)
  • Must work hours comparable to European time zone and business hours with some flexibility


  • Supervisory experience
  • Bachelor’s Degree and 4-8 years’ experience, or 6-8 years’ experience in lieu of a degree
  • Possess understanding of the contractual requirements of the TOP contract preferred
  • Exhibit proficient knowledge of Leidos Policies and Procedures, and TRICARE Overseas guidelines
  • Proficient with Microsoft Office Suite 2010 or later applications— Word, Excel, PowerPoint, Visio and Outlook.
  • Knowledge in project management methodology, PMP preferred
  • Possess or ability to possess an ADP II/IT II clearance.
  • Fluent in English.
  • Excellent written and oral communications skills.
  • Detail-oriented with excellent organizational and time management skills.
  • Experience with successful planning and organization of complex tasks.
  • Work independently in a high volume, fast-paced environment with changing priorities and deadlines.
  • Knowledge of TRICARE Overseas Programs, DEERS, CHCS, and Web (General Inquiry of DEERS) GIQD preferred

Pay Range:

Pay Range $74,750.00 - $115,000.00 - $155,250.00


Covid Guidance

In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC. 

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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