To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00075289
Location: Washington, DC
Category: Proj and Prog Management
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance: None
Referral Eligibility: Ineligible
Group: Civil

This job posting is no longer active.

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Description

Job Description:

Leidos Digital Solutions, Inc. has an exciting and very unique opportunity for a Technical Administrative Coordinator to join our Customer Services Team supporting the U.S. House of Representatives.  This position offers a career-healthy variety of responsibilities and is perfect for the take-charge person with growth potential.  Responsibilities adjust as the candidate learns more about our customers, the customer environment, and operations. 

Our service offerings include proprietary web-based software products that deliver industry-leading digital communications and citizen service tools to elected officials and government offices on Capitol Hill and across the United States, as well as comprehensive IT Support for all IT hardware and software.  The Technical Administrative Coordinator works at the direction of the Program Manager and Deputy Program Manager to perform operational and finance related tasks, customer service tasks, as well as to serve as administrative support for project management. 

Duties will include:

  • Monitor team queues and coordinate activity to expedite request processing and ensure high customer satisfaction levels.
  • Communicate and follow through with stakeholders for timely completion of scheduled activities and services.
  • Track team action plans and report progress.
  • Track customers and orders, maintain financial information, and reconcile payments.
  • Order hardware and computer parts, and reconcile credit card purchases.
  • Process paperwork for purchases and follow up to completion.
  • Produce weekly reports and assist with monthly customer deliverable reports.
  • Assist in documentation of policies and procedures for the program.
  • Provide general administrative and project support for the management team.
  • The candidate will need to interact with multiple teams across the DSI program. Other projects may include process improvement activities, staffing assistance, and staff onboarding activities.  

Please Note: Must be able to work each day onsite in Washington, DC.

Required Qualifications:

  • Ability to pass a background check to receive a Public Trust.
  • High school diploma or equivalent and 5 – 7 years of prior relevant experience.
  • Basic project leadership skills with the ability to collaborate and encourage cooperation from individuals across teams to complete project milestones on time.
  • Excellent organizational skills and ability to evaluate processes and improve workflow.
  • Complex problem solving and critical thinking skills—able to identify intricate problems and to articulate strengths and weaknesses of alternative solutions.
  • Proficient in the MS Office suite.
  • Advanced skills in using MS Excel (Pivot Tables and charts, advanced formulas, etc.).
  • Strong business communication skills, both verbal and written.
  • Aptitude to learn and adapt in a dynamic environment.
  • Familiarity with web-based software applications, database principles and basic IT principles.
  • Demonstrated customer service skills, preferably with experience communicating with customer regarding billing (AP and AR).

Desired Qualifications:

  • BA or BS degree strongly.
  • Experience with the U. S. House of Representatives environment or U. S. Government offices.
  • Demonstrated leadership through auxiliary interests (volunteer opportunities, membership in philanthropic societies, etc.).

Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges.

Through science and technology, Leidos makes the world safer, healthier and more efficient. 

Leidos is growing!  Connect with us on LinkedIn and Facebook.

Pay Range:

Covid Guidance

In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC. 

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

This job posting is no longer active.

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