The successful candidate will be the principal point of contact for Service Contract enquiries and renewals. Effective management and negotiation of all existing Service Contracts including preparations of renewals following defined pricing methodologies and the associated system / documentation updates
Key Responsibilities will include:
Principal point of contact on all service contract renewal negotiations to ensure strategic business objectives are met
Preparation of contract renewals typically 3 months in advance of expiry using established pricing methodologies ensuring necessary fees, risk and overhead are catered for.
Processing of renewal orders into the required systems including Sales Force, Fusion, Siebel and Excel documents utilised by the Service Centre and Field Engineers.
Completion of all IBRB processes for international customers.
Responsible for maintenance of warranty detail in Siebel.
Preparation of Service quotes outside of contracted scope as required.
Contributing to new tenders including the provision of service pricing detail.
Completion of Supplier/Customer Questionnaires
Complexity And Creativity – Problem Solving:
Work is multi-disciplined, co-ordinating and prioritising work undertaken and required by the various projects.
Problems often complex and solutions require creativity and an innovative approach within the conflicting parameters of the projects.
Judgements and Decisions – Advice:
Use of independent judgement in the day-to-day decisions relating to the governance of specified projects, including making recommendations on changes to the contractual terms, specifications and pricing to the customer and/or Project Manager as necessary.
The jobholder will be expected to contribute to delivery of Service Contracts in excess of £1m annually.
Contacts and Communications:
Frequent contact internally with all project team members and Senior Management Team members.
External point of contact on all commercial matters with the customer on a regular basis.
Regular contact with partners and customers often at a senior level as appropriate.
This includes contract negotiations.
Successful applicant will be required to implement office systems and processes and will be expected to work to complete tasks on time and within budget.
Some domestic and potential overseas travel will be required.
In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.