Description
Job Description:
The Homeland Security Solutions Operation within the Intelligence Group at Leidos currently has an opening for an ESMP Engineer to work in Kearneysville, West Virginia. The ESMP Engineer will join our growing USCG IMS ESMP/ServiceNow team. The IMS team is looking for an experienced ESMP Engineer to work on a ServiceNow development and deployment team. The team is involved in the deployment and maintenance of multiple operational cloud deployments of a ServiceNow-based Enterprise Service Management Platform (ESMP) to over 65,000 end users (EUs) with future expansion to all of the USCG. A successful candidate will have experience with ServiceNow, Service Catalog, ITOM integration, testing, and automation. Our program operates on a modified agile implementation to deliver capabilities to other mission teams focused on the customers operations domains.
Basic Qualifications
- Possession of a current DoD Secret clearance is required
- U.S. Citizenship is required
- BS in Engineering (or a related discipline) and 2+ years of prior relevant experience or Masters with 0+ years of prior relevant experience OR equivalent years of work experience in lieu of degree
- DoD 8570 IAM III and IAT III Certifications such as, CASP+ CE, CNNP Security, CISA, GCED, GCIH, CCSP, CISM, CISSP, GSLC, CCISO.
- Builds new and improved existing automation and scripted tools to scale enterprise IT service management offerings, primarily based on ServiceNow
- Assists with activities around auditing, reporting, and managing ITSM offerings.
- Executes and manages special projects that enhance enterprise services environments.
- Develops workflows to help in improvements to scaling of ITSM related operations across the enterprise.
- Drives the stability and sustainability of ServiceNow and other ITSM and ITOM capabilities for scaling and reliable operations.
- Performs system integration, verification and validation and supportability and effectiveness analyses for total systems.
- Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies for ServiceNow
- Utilizes trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes.
- Proficient in software development projects and software integration projects in a service-oriented environment (Cloud, SOA, Web-Services) or virtualization environment
- Experience with ITSM, ITOM, and ITIL
- Proactive self-starter demonstrating a positive, willing attitude and excellent oral and written communication skills.
- Organizational Skills: Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail.
- Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context.
Preferred Qualifications
- ITIL Service Delivery certifications
- Knowledge of USCG Mission
IMSCG
Pay Range:
Covid Guidance
In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
About Leidos
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
