Description
Job Description:
We have been awarded the Navy Service Management, Integration and Transport (SMIT) program, formerly referred to as NGEN. This is an eight-year, $7.7 billion contract that is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps. If you join our team, you will be part of the largest IT services program in Naval history.
As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
In support of this exciting program Leidos is looking to hire an Active Directory Exchange Specialist in New Orleans, LA to join our Team.
Primary Responsibilities:
Performs root cause analysis of critical outages and incidents, engineers permanent solutions, and coordinates implementation; executes life-cycle events for Active Directory network group objects to include:
Creating new group objects
Modifying group object attributes
Modifying group object type
Deactivating and deleting group objects
Provides technical advice, guidance, and recommendations to client and technical specialists on critical Exchange & Windows software improvements, updates, and vulnerability issues; recommends mitigation strategies; ensures coordination and collaboration on upgrade activities and successfully implements hardening of the server infrastructure in appropriate server roles.
Establishes, enforces, and monitors security policies and procedures to ensure appropriate usage of information systems; creates and implements domain level security policies such as authentication mechanisms, password policies and rules; applies security patches/fixes and anti-virus updates as released by software manufacturers and anti-virus vendors; supports reporting and analysis of client metrics.
Collaborates in researching, planning, designing, and assessing current and expected Windows infrastructure needs, configuration, maintenance, optimization and documentation of Windows infrastructure; leads and/or assists in the planning, installation and configuration of the Active Directory Network components; upgrades system software and hardware components as required to meet client needs; validates system upgrades and patches when required.
Serves as the IT liaison/escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems.
Serves as the first line of escalation support for domain technology issues that cannot be resolved by tier one and two server support.
Owns, creates and maintains system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps; identifies and participates in improvement opportunities spanning service delivery, user experience, security, etc.; assists in the design, testing, and implementation of computer and network system software projects to meet client and individual user requirements.
Basic Qualifications:
High School Diploma and ten (10) years of information technology (IT) relevant experience including six (6) years using Active Directory and/or Exchange experience that includes designing, implementing, and maintaining enterprise level Active Directory solutions
Enhanced knowledge of Microsoft Windows Server 2016/2019, Windows 10, Microsoft Active Directory, TCP/IP Protocols, and Group Policies
MCSE: Cloud Platform and Infrastructure or Microsoft Certified Solutions Expert (MCSE) certification in Productivity or Messaging
Demonstrated experience in using, configuring, and troubleshooting Windows computer platforms in an active directory environment.
Highly developed customer service ethic, coupled with a drive to deliver exceptional customer experience
Experience managing compliance with license agreements
Experience controlling and monitoring user access to the system
Experience monitoring and optimizing the performance of the Microsoft Exchange system
Experience planning, executing, and maintaining backup and recovery of the system
Possess good working knowledge and understanding of Windows credential stores such as Microsoft Active Directory and their related security capabilities and functions
Possess a high degree of tack, diplomacy and professionalism when dealing with all types of clientele
Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II (IAT II)
U.S. citizen with a DoD Top Secret security clearance or higher
Preferred Qualifications:
Prior Navy NGEN or Marine Corps MCEN experience
Bachelor's Degree in Computer Science, MIS, Business, or related field or the equivalent combination of training, education, and military experience
Information Technology Infrastructure Library (ITIL) certifications a strong plus
Experience with Microsoft Teams/O365 in an enterprise environment is a plus
Pay Range:
About Leidos
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
