Description
Job Description:
The IPAM System Administrator will deploy, operate, and maintain systems supporting multiple organizations as well as maintain the IP Address Management (IPAM) database on all systems on the customer’s networks. This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers.
Primary Responsibilities
Individuals in this role may be required to remotely log into the end users' endpoint (desktops and/or servers) in order to perform technical software configuration, rebooting, and other remedial actions.
Provide support implementation, troubleshooting and maintenance support. Rapidly distinguish isolated user problems.
Deploy, operate and maintain systems supporting multiple organizations as well as maintain the IP Address Management (IPAM) database on all systems on the customer’s networks, to include production and lab environments.
Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
Establish comprehensive availability and capacity management solution using lessons learned
Develop solutions to technical issues.
Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.
Support customer requirements and remediation.
Update operations and maintenance documentation for 24/7/365 IT Operations Center personnel.
Basic Qualifications
Experience with interacting with customers to handle service inquiries and problems.
Experience working as a Tier 2 system administrator: familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as Service Now.
Knowledge of IC IT standards and best practices.
Experience troubleshooting issues in a growing environment.
Experience with deploying, operating and maintaining IP Address Management systems utilizing the InfoBlox appliance for DNS, DHCP and NTP services.]
Experience with DNS service and functionality in an enterprise environment
Familiarity with subnetting
Familiarity with DHCP services to include creating and managing scopes, verifying scope options are consistent, and troubleshooting IP address reservation failures in a multi-site enterprise environment.
Experience with troubleshooting NTP sync issues between local and higher tier remote NTP sources.
Experience with performing daily health checks on the service, validating zone transfers are working properly, and ensure communications with the IC Root devices are reliable.
Experience with log reviews, incident analysis, and identification of issue trends
Time management skills.
Strong oral and written communications skills.
Track record of working effectively individually and within a team, to work toward improved processes and results.
Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP).
Desired Qualifications
InfoBlox certification
ITIL Foundation certification
Clearance:
Due to the nature of the government contracts we support, US Citizenship is required.
TS/SCI with Polygraph required for this position or TS/SCI and willingness to obtain a poly.
Education:
Bachelor's degree with 4-8 years of relevant experience, Masters degree with 2-6 years, Associate's with 8+ years. Additional years of experience will be considered in lieu of a degree.
Pay Range:
Covid Guidance
In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
About Leidos
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
