System Administrator

Description

Job Description:

At Leidos, everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business. Our mission is to make the world safer, healthier, and more efficient through information technology, engineering, and science. We offer a robust benefits package including competitive salaries; company matching 401K Retirement Plan; comprehensive medical, dental and vision coverage; flexible work schedule to allow for life/work balance; tuition reimbursement and more

The Leidos Army Intelligence information technology Environment Support (ARIES) program, which is part of the Leidos Defense group, is looking for a Systems Administrator to support US Army Central G2. The ARIES G2 Army MI Enterprise provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems as well as network administration support for an organization comprised mostly of a Microsoft Enterprise software environment residing on multiple networks.

Primary Responsibilities

• Provide Tier I and Tier II support to customers with hardware, software, and application problem resolution across multiple networks

• Technologies will include, but not be limited to collaboration tools (Microsoft Outlook, SharePoint, Teams), email security, archiving, encryption (PKI), integration of Office 365, Voice, Networking and JWICS VTC

• Use SCCM imaging technology to image new and existing workstations on multiple networks

• Properly configure, manage and troubleshoot NetApp storage, snapshots and cross-site replication

• Diagnose and resolve problems with desktop and server hardware and operating systems (Win10, Window Server, 2012R2 or later), virtual environments (VMware ESXi) 6.5 or later

• Record and track issues from onset to conclusion using on-site ticketing system

• Maintain/update system and network diagrams, floor plans, etc. in MS Visio and PowerPoint

• Maintain required security posture on all systems in accordance with DoD and local command mandates and requirements, including updates, SOPs, STIGs, IOS upgrades, and other basic network security requirements

• Review and track weekly ACAS scan results; ensure violations are mitigated within acceptable or mandated time-frame

• Apply creative problem-solving techniques to identify the source of problems; while at the same time keeping the customer updated via the ticketing system and phone

• Schedule and coordinate level-appropriate maintenance for all network and systems equipment to include peripherals and cable management

• Provide Service Desk function to customers as needed, including Active Directory tasks, in & out processing users for accounts, account set-up requirements, troubleshooting workstation hardware/software, troubleshooting VOIPs, basic hardware troubleshooting, printer issues, and VTC scheduling and maintenance

• Assist Network Administrator with troubleshooting and testing of network connections and installation of network devices and maintain network documentation

• Train co-workers on new and enhanced services, hold team members accountable to high work standards, and mentor junior team members

• Participate in or lead special projects and day‐to‐day operations as needed or assigned by the site lead

Basic Qualifications

• Active DoD TS/SCI security clearance

• Minimum certification requirement: active DoD 8570 IAT Level II certification, CompTIA Security + or higher

• Bachelor's degree with 4+ years of related experience. Additional years of relevant experience may be substituted in lieu of a degree

• Must possess strong customer service abilities and impeccable ethics

• Strong verbal and written communication skills

• Ability to manage multiple priorities related to various projects at once and work well in a collaborative cross-functional environment

• Proficient-with maintaining and troubleshooting Windows 10 environments and Windows Server Windows Server 2012 R2 or later

• Possess knowledge and troubleshooting skills with DNS, DHCP, Active Directory, Group Policies, and general SharePoint administration

• Adept with NTFS File Permissions and Shared network storage

• Experience with Microsoft Office 365 Teams/Groups/OneDrive and related services

• Knowledge of computer systems, configuration, diagnosis and troubleshooting techniques

• Demonstrate sound problem solving abilities, coupled with a desire to take on responsibility

• Ability to identify process improvements within the team and devise solutions.

• Experience working with Standard Desktop images, patching, SCCM, Windows Servers and workstations; and demonstrate knowledge of Microsoft Systems Center

Preferred Qualifications

• Computing environment certification, such as: Microsoft Windows 10 MCSA, Microsoft Windows MCSA Server 2012 R2 or later, Microsoft 365 Certified Modern Desktop Administrator, CompTIA A+, Network+

• JWICS VTC scheduling/troubleshooting experience

• US Army client and network experience

• VMware 6.5 or later experience

• Windows PowerShell

• IT Process Management Experience (e.g., ITIL)

Pay Range:

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.