VTC Technician

Description

Job Description:

Looking for an opportunity to make an impact?
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Are your ready for your next challenge?

We are in search for a VTC Technician to work at our customer site at the Pentagon, Washington, DC. In this role you will Provide on-site video teleconferencing production, design, engineering, scheduling, installation, maintenance, and related security and operational support services for all room/studio video teleconferencing suites within the NMIC, including tenant commands, Chief of Naval Operations (Pentagon) and ONI affiliated commands in the NCR, which may operate on the Joint Worldwide Intelligence Information System (JWICS), Legacy ISDN technologies and/or IP-Based 

NOTE: Must have an active DoD Top Secret/SCI clearance, to be considered

THE MISSION
The HOPPER mission is to provide information technology services to fully enable ONI and the Navy to meet mission requirements.  The ISC Operations (ISC-O) Department is an integrated workforce of civilians, active duty and Reserve Naval professionals who support combat operations and provide vital information for planning America’s defense against maritime threats at home and around the world.  

If this sounds like the kind of environment where you can thrive, keep reading!

THE CHALLENGE (primary responsibilities)
-Provide design, engineering, and support for installation and accreditation, activation, and remote troubleshooting assistance of room/studio and desktop VTC services residing on JWICS at Naval Intelligence forces ashore, “Video Teleconferencing” includes, but is not limited to, room-sized systems, and desktop VTC units
-Execute and/or assist in the design, engineering, installation, configuration, accreditation, and scheduling of VTC conferencing systems
-Maintain 100% Inventory accountability of all VTC assets
-Monitor ONI’s trouble-ticket system to address operational viability of all VTC units

WHAT SETS YOU APART (minimum job qualifications)
•A High School Diploma or equivalent and 5 years of relevant work experience
•Minimum of 3 years of comprehensive experience with A/V (Audio & Video) system implementation and support
•Minimum of 5 years of hands-on technical support of video telecommunications technologies
•Proficiency in MS Office applications (Word, PowerPoint, Excel, Access, Visio and Outlook)
•Experience  with AV control systems (e.g. AMX, Crestron, Extron) to include ability to configure and program; understanding of basic networking
•Hands-on experience providing comprehensive support for point-to-point and multi-point VTC capabilities
•Ability to interface with customers and ensure VTC services to support command operational requirements
•Strong organizational and multi-tasking skills
•Must have solid understanding of basic networking
•Must have excellent customer service skills and experience supporting VIP customers
•Experience in the testing, deployment, maintenance and inventory for all VTC assets
•Experience in cable fabrication to include but not limited to: Cat6, XLR, 3.5 mm, DB-9 and TRRS
•Must be physically able to lift 50lbs, crawl and walk long distances
•Proficiency in Microsoft Office applications (e.g., Word, PowerPoint, Excel, Access, Visio and Outlook)

Certification Requirements
•Security +

Security Clearance Requirement
•An active DoD Top Secret/SCI

YOU MIGHT ALSO HAVE (preferred)
•Experience as a VTC Scheduler

Salary to be determined by the applicant’s education, experience, knowledge, skills and abilities, internal equity, market data, and contractual requirements

HOPPER

Pay Range:

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.