User Experience Design Lead

Description

Job Description:

The Government Health and Safety Operations has an opening for a User Experience Design Lead to support a large healthcare contract.

As a UX Designer for Leidos CMS Division in User Experience Design, a portfolio that ranges from Infrastructure Hosting, End User Services to applications spearheading digital modernization efforts across cloud, big data, and AI/ML, you will work in strategically in aligning our projects to user experience design standards, develop and grow the practice to help transform delivery, and drive the team towards a culture of value-driven outcomes. You will need an understanding of how the federal government works, have experience collaborating with executive stakeholders and commitment to drive change and innovation.

Responsibilities  

• Lead/participate on program teams through the user research phase to develop insights that create innovation, inform design, and guarantee value-driven delivery.
• Lead product and service design efforts across a portfolio of products and services for the Centers for Medicare and Medicaid.
• Develop standards and best practices for program teams to help foster user experience design and agile incremental delivery.
• Guide research (both qualitative and quantitative) with the sole objective of helping program teams understand their stakeholders, define value, develop prototypes, support usability and execution. 
• Oversee the creation of design artifacts including but not limited to personas, journey maps, wireframes, sitemaps, mockups, flowcharts, storyboards, user stories, or hand puppets. 
• Collaborate and lead efforts across teams, working with product and project managers, to support analysts, engineers, and product specialists integrate user experience findings
• Develop awareness and understanding of our clients’ operational landscapes, use that knowledge to drive recommendations on improving service delivery.
• Support proposal and capture efforts aimed at reviewing scope of work, developing con-ops, and integrating User Experience Design into solutions

Qualifications  

• Portfolio demonstrating experience and knowledge in User Experience design and more specifically Human Centered Design
• Bachelors Degree and 5+ years of relevant professional experience , graduate degree preferred
• Experience supporting product development
• Experience in agile software development
• Federal government experience preferred

All candidates supporting the CMS programs must have lived in the United States at least three (3) out of the last five (5) years prior in order to be considered.

Pay Range:

#Remote

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.