IT Project Management Product Lead – Medical Research Information Technology System

Description

Job Description:

The Federal Health Operation has an opening for a Product Lead located at Ft. Detrick, MD.  Position is with the Enterprise Information Technology (eIT) Project Management Office (PMO), supporting medical research. Candidate will work for the Medical Research Information Technology System (MeRITS) Sub-Portfolio Lead.

The Product Lead will lead, organize, and coordinate all activities, in a resource-matrixed environment for the development, deployment, sustainment, maintenance, and the eventual shutdown of the regulatory systems and products associated with this Product Lead position under the MeRITS sub-portfolio. The relevant systems/products may be associated with Regulatory Operations Management and/or Clinical Operations Management. The individual will follow FDA, DoD, and eIT PMO SOPs and policies in order to successfully collaborate with eIT PMO staff from each of the functional areas to develop work schedules, coordinate with staff and vendors for actions and deliverables, and facilitate product working group meetings and minutes. Product Lead will frequently interface with Project leadership regarding the status of the system(s).

PRIMARY DUTIES: 

• Interface with civilians, military, and contractors on and off the Ft. Detrick campus.
• Lead and manage a team responsible for the implementation, FDA validation, and sustainment of COTS software packages deployed in the DoD network environment.
• Follow policies, procedures and standards related to the use of computing resources, overall strategy, design, implementation, and operational aspects of multiple systems, operating environments and related software.
• Responsible for creating system roadmaps plans and project schedules, preparing and conducting feasibility studies for enhancements to existing system(s), including preparation of system development and/or upgrade implementation cost estimates.
• Prepare and present product proposals and briefings to management and to Functional and Product Sponsors and End Users.
• Responsible for development and coordination of all product documentation requirements per the eIT PMO systems lifecycle.
• Work with PMO Business Operations Lead (BOL) to coordinate and facilitate any needed actions on the Product contract(s), to include contract modifications, renewing Option Years, submitting Purchase Requests; requires the ability to reference Call Orders and CLINs to answer specific Product-related questions.
• Review current status of system applications and prepare recommendations for improvements, based upon user needs/inputs and other determining factors.
• Assist with design and execution of operational tests and evaluations as part of the change management process; implement changes and install software updates and enhancements; establish and recommend changes to PMO policies.
• Review and prepare documentation for system testing and installation of software.
• Conduct weekly team meetings and provide guidance to others to achieve goals and remain compliant with established policies.
• Coordinate with a team of multi-disciplinary personnel to ensure congruence of the various hardware, software, communications, and interface approaches, to meet strategic goals, both on schedule and within budget.
• Act independently to determine methods and procedures on new assignments. A Product Lead may, at times, need to carry out extensive research to identify appropriate software solutions for customer needs and requirements, including analyze and compare competitors’ products.
• Interact with customers on a routine basis especially when the product is in the sustainment phase of the lifecycle.
• Maintain a safe workplace and observe appropriate safety and occupational health rules and regulations. Employee may be required to attend safety training relative to the position; and report any infractions of safety procedures to the facility Safety Officer.
• Provide ad hoc support as needed to business operations activities. This may include budget, contracting, procurement, and other business operations support activities.
• Perform other related duties as required and assigned.

SECONDARY AND/OR MORE SPECIFIC DUTIES:

All Products and processes in the PMO operate under the overarching framework of the eIT PMO Management Plans and SOPs. The Product Lead’s daily, weekly, and monthly activities and duties will vary, depending on which lifecycle phase the product is in.

Minimum Daily Duties:

• Lead and/or attend required meetings
• Complete document creation/review/approval assignments in the Electronic Document Management System (EDMS) Workflow or other actions as assigned.
• Identify and navigate around obstacles or roadblocks from the successful execution of product actions and schedules.
• Participate in the Change Management process to create and manage baseline documentation and implement changes to the system/product.

Weekly Duties:

• Maintain open communications with the customer, to ensure they have what they need in terms of training and support, and to identify potential issues, updates, alternatives, or changes in mission, requirements, or scope.
• Create and execute Change Requests, Change Proposals, or Purchase Requests according to the eIT PMO change management process.
• Update Product-related documentation, as needed, to maintain accuracy and compliance.
• Perform Product software tests, as required by ongoing CRs and circumstances.
• Keep a log of daily activities. This will be to highlight accomplishments, goals reached, workflows completed, trainings conducted etc., to be recorded in the Weekly Report.
• Liaise, as needed, between staff, leadership, vendor, government, customer, and other contractors.

Monthly Duties:

• Coordinate requested and required customer training activities.
• Continue to investigate and analyze solutions for any existing Product related problems and update correlated documentation.
• Interface with Compliance lead for Defense Business System deliverables to update the monthly In-Progress Review slides for monthly Government update briefing.
• Recommend content updates to the eIT PMO website
• Participate in the creation of the PMO Newsletter
• Complete the contractually required annual Army trainings
• Coordinate with Requirements Analyst and any other PMO personnel to prepare for and conduct the product’s Annual Requirements Review.
• Provide monthly vendor status reports to the COR for specific overseen contracts
• Document Development and Maintenance Responsibilities:
• Maintain baseline documentation utilizing the CM process.
• The Product Lead will adhere to eIT PMO SOPs and/or Work Instructions.
• Procedures Development and Maintenance Responsibilities
• The Product Lead must ensure that all applicable procedures related to the product are kept current.
• Product Lead must understand and actively follow the project’s Procedures Management and Training SOP.

Basic Qualifications

• Bachelor’s degree in a related technical field and 4+ years related experience.
• Knowledge in project management required.
• Have solid knowledge of the IT field and be able to handle complex assignments.
• Knowledge of assigned product(s), company functions, policies and procedures.
• Must have excellent English - written and interpersonal communication skills.
• Must have an aptitude for continued learning.
• Demonstrate excellent organization skills.
• Must be able to pass a background investigation.
• U.S. citizenship.
• Required Knowledge, Skills and Abilities: knowledge applicable to highly complex office procedures and techniques relevant to this position.
• Work Environment may require working evenings and weekends.
• Must be able to work independently following a brief period of specific technical training.

Preferred Qualifications

• Be able to communicate with users and vendor support about problems with the system.
• In-depth knowledge of DoD Acquisition process per DoD 5000.75
• DoD Risk Management Framework (RMF)
• Agile methodology
• Basic knowledge of budget, contracting, procurement, and other business operations activities.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

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