Description
Job Description:
The Cloud System Engineer will lead a team of two systems administrators and a software developer who provide support to AWS cloud and Azure cloud offerings and applications.
The Cloud System Engineer provides subject-matter expertise with significant hands-on experience to administer, develop and support user-oriented implementations of various Cloud applications, including but not limited to commercial off the shelf language translation management systems.
The Cloud System Engineer will respond directly to user requirements from the program, which provides open source news monitoring and language translation services of a wide variety of media. The successful candidate will interpret user requirements into solutions that surface rich archives of processed data, daily/hourly workflow changes, productivity tools, and customer-facing dashboards. The candidate will also administer an implementation of the current language translation management system, SharePoint Online (O365), AWS, and Azure cloud services.
This position has opportunity for telework (up to 100%) from any location in the U.S.
Primary Responsibilities
Lead an IT support team to provide systems administration, development, and end-user support of cloud-based applications
Respond to user requirements to improve work processes and customer services
Provide user support for developed and deployed cloud solutions of a web application, Memsource
Administer commercial VPN and anti-virus software
Create SharePoint Online forms using Nintex
Create coding solutions to retrieve information for customer system and ingest into language management translation systems as needed
Troubleshoot item delivery and workflow problems, escalating to IT staff and vendors as required
Assist users with the use of PC tools and improving user documentation
Install, test, and maintain cloud-based services
Plan and perform system upgrades, patches and configure communication systems
Provide operations and maintenance support of IT technical systems
Provide on-call after-hours support in the event of system outages
Able to adapt schedule to meet customer demands. Occasional weekend and after-hours availability are required.
Basic Qualifications
BS degree and 12 – 15 years of prior relevant experience or Masters with 10 – 13 years of prior relevant experience.
6-10 years systems experience with administering and supporting Windows and Linux based Servers, PCs and web browser-based applications
Strong knowledge of HTTP, HTML, JSON, REST, XML, and Unicode data processing
Experience with web applications, SharePoint Online, Office 365, and network administration and troubleshooting
Experience in timely support of IT issues
Ability to work independently and as a contributor to a virtual team
Strong organizational skills, time-management skills, attention to detail, and strong initiative
Effective communicator in both written and verbal formats for a variety of audiences
Preferred Qualifications
Azure or AWS cloud certification
Knowledge and experience with networking, security, including VPNs and firewalls hosted in the cloud
Experience supporting applications that enable multilingual data input
Proficiency in a major coding language (Python, C++, Java) or scripting language such as PowerShell or other high-level language software development
Pay Range:
Pay Range - -#Remote
Covid Guidance
In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
About Leidos
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
