Leidos program is seeking a Network Administration Ops to support efforts for Service Management, Integration, and Transport (SMIT); virtualized data centers. SMIT is the largest IT services program for the Navy. Under SMIT, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
The IT Active Directory Exchange Specialist is responsible for managing the operation, servicing, troubleshooting, implementation and account administration of Active Directory (AD), Exchange, Active Directory Application Mode (ADAM), and the Global Address List (GAL). The qualified candidate will be responsible for creating, configuring, and maintaining Exchange databases, mailboxes, address lists, distribution groups, and message routing. This role will also ensure engineered solutions are designed to maintain highest availability and service dependability. Additional requirements include responsibility for systems test, configuration, analysis, diagnosis and troubleshooting, system mitigation and transition strategies.
Performs root cause analysis of critical outages and incidents, engineers permanent solutions, and coordinates implementation; executes life-cycle events for Active Directory network group objects to include:
Creating new group objects
Modifying group object attributes
Modifying group object type
Deactivating and deleting group objects
Provides technical advice, guidance, and recommendations to client and technical specialists on critical Exchange & Windows software improvements, updates, and vulnerability issues; recommends mitigation strategies; ensures coordination and collaboration on upgrade activities and successfully implements hardening of the server infrastructure in appropriate server roles.
Establishes, enforces, and monitors security policies and procedures to ensure appropriate usage of information systems; creates and implements domain level security policies such as authentication mechanisms, password policies and rules; applies security patches/fixes and anti-virus updates as released by software manufacturers and anti-virus vendors; supports reporting and analysis of client metrics.
Collaborates in researching, planning, designing, and assessing current and expected Windows infrastructure needs, configuration, maintenance, optimization and documentation of Windows infrastructure; leads and/or assists in the planning, installation and configuration of the Active Directory Network components; upgrades system software and hardware components as required to meet client needs; validates system upgrades and patches when required.
Serves as the IT liaison/escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems.
Serves as the first line of escalation support for domain technology issues that cannot be resolved by tier one and two server support.
Owns, creates and maintains system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps; identifies and participates in improvement opportunities spanning service delivery, user experience, security, etc.; assists in the design, testing, and implementation of computer and network system software projects to meet client and individual user requirements.
High School Diploma and 5 years of information technology (IT) relevant experience using Active Directory and/or Exchange experience that includes designing, implementing, and maintaining enterprise-level Active Directory solutions
Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II and expert level Microsoft certification.
U.S. citizen with a DoD Secret security clearance
Hands-on Experience in working with DoD networks, including NIPR, SIPR.
Enhanced knowledge of Microsoft Windows Server 2016/2019, Windows 10, Microsoft Active Directory, TCP/IP Protocols, and Group Policies
MCSE: Cloud Platform and Infrastructure or Microsoft Certified Solutions Expert (MCSE) certification in Productivity or Messaging
Demonstrated experience in using, configuring, and troubleshooting Windows computer platforms in an active directory environment.
Highly developed customer service ethic, coupled with a drive to deliver exceptional customer experience
Experience managing compliance with license agreements
Experience controlling and monitoring user access to the system
Experience monitoring and optimizing the performance of the Microsoft Exchange system
Experience planning, executing, and maintaining backup and recovery of the system
Possess good working knowledge and understanding of Windows credential stores such as Microsoft Active Directory and their related security capabilities and functions
Possess a high degree of tack, diplomacy and professionalism when dealing with all types of clientele
Prior Navy NGEN or Marine Corps MCEN experience
Bachelor's Degree in Computer Science, MIS, Business, or related field or the equivalent combination of training, education, and military experience
Exceptional communication abilities, both verbal and written, including long-form business writing on complex topics
An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity
Ability to define and understand program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members
Ability to work in a matrix organization with other teams to resolve issues and communicate status effectively to peers, subordinates and program leadership
Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings
Pay Range:Pay Range $65,000.00 - $100,000.00 - $135,000.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
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Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.