IT Specialist Junior--Guam

Description

Job Description:

The Defense Group of Leidos has an exciting opportunity for an IT Specialist to support efforts for the OCONUS Piers support portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Guam.

NGEN-R SMIT is the largest IT services program for the Navy. Leidos supports SMIT by delivering the OCONUS Piers support to connect vessels to shore based networks while in port, and supports the OCONUS Enterprise Network (ONE-Net). Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. As SMIT OCONUS services converge, this position may be responsible for additional Field Services Support tasks on ONE-Net.

Responsible for operating and maintaining the OCONUS Piers support network infrastructure. This includes providing connect/disconnect services to the vessels when arriving and departing from port. Candidates will be expected to respond appropriately to alerts and events and responding to incidents from triage through resolution, including escalations, where appropriate. Conduct infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.

Primary Responsibilities

The qualified candidate will oversee, plan and organize complex operational designs, develop support plans, coordinate implementations, and provide second level support for Local Area Network (LAN), Base Area Network (BAN), and Wide Area Network (WAN) solutions encompassing heterogeneous platforms. Other duties and responsibilities include:

• Provide connect and disconnect service to US Navy vessels arriving or departing from assigned piers.

• Manage day to day operations 

• Monitor and maintain security and integrity standards and controls.

• Maintains and manages user accounts installs, modifies and maintain systems, and software on server computer and critical infrastructure systems.

• Provide server and critical infrastructure support. 

• Analyze user requirements and statistics to identify trends and resolve performance issues.

• Coordinate and approve updates of the site administration documentation.

• Keep abreast of emerging operational support technologies and industry trends

• Perform other related duties as assigned.

Basic Qualifications

• United States Citizen

• A Secret Clearance is required for this position

• High School Diploma / GED

• 2 years of previous experience in the Information Technology field

• Compliant with DoD 8570 IAT Level I (CompTIA A+, Network+, or higher level certification)

• Possess one OS or Network certification (MTA, MCSA, CCNA, JNCIA, etc.)

Preferred Qualifications

• Additional preference will be given to individuals who possess both a network certification (CCNA, Network+, JNCIA, etc.) and fiber cabling certification from BICSI, FOA, or ETA International.

• Previous experience either in the military or as a contractor supporting pier side connect/disconnect service using either UCA or WPCS solutions.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022.  For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.