Description
Job Description:
The Leidos Defense Group is seeking a Site Lead to manage all IT Service Operations tasks at Joint Base Anacostia Bolling – The candidate will interface with the 794th Squadron Commander to meet all operational requirements.
Primary Responsibilities:
Manage Day-to-Day operation at JBAB (Joint Base Anacostia Bolling) including desktop support, help desk, voice support, routine requirement, a/v support and overall customer service.
Attend and provide input for the Daily Operational Operations Update and the 844th CG Operations Update.
Ensure all Metrics are exceeded / met, metrics include response time, ticket closure time etc.
Manages a small to mid-sized team consisting of experienced professionals comprised of both Leidos and partner employees.
Leads, directs and reviews the work of team who exercise latitude and independence in their assignments.
Provides primary input to hiring, firing, promotion, performance and rewards decisions for direct reports.
Basic Qualifications:
Requires a BA/BS or equivalent experience and 5+ years or prior relevant experience or Masters with 3+ years of prior relevant experience, additional years of experience will be accepted lieu of a degree.
Possess a current DoD Secret clearance.
Current IA Certifications such as Security+, CISSP, etc.
Advanced knowledge and experience with desktop support and helpdesk principles.
IT support team lead experience / ability.
Preferred Qualifications:
BA/BS or equivalent experience and 5+ years or prior relevant experience or Masters with 3+ years of prior relevant experience.
2+ years of experience supervising or leading teams or projects.
Familiarity with IT support in a DOD environment.
Familiar with Remedy.
Pay Range:
Pay Range $81,900.00 - $126,000.00 - $170,100.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
